Yes! Moonlit Supply ships to all 50 states. Cannabis accessories and lifestyle products are legal to ship nationwide, so no matter where you are, we've got you covered.

Always. We understand that privacy matters. Every order ships in a plain, unmarked box with no cannabis-related branding or messaging on the outside. The only identifier on your package will be "MS CO" — that's it. What's inside is your business.

Orders are processed within 2–5 business days of purchase. Standard shipping typically takes 5–10 business days after processing. Expedited shipping options are available at checkout.

Shipping rates are calculated at checkout based on your location and order size. Moonlit Risers members at the Crescent tier and above unlock free shipping on qualifying orders.

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

We can only cancel or change an order if it hasn't already shipped. Reach out to us as soon as possible at support@moonlitsupply.com with your order number in the subject line, and we'll do everything we can to accommodate the request before your order ships.

All sales are final. We only accept returns on unopened, unused items purchased within the last 30 days. For hygiene and safety reasons, used or opened items cannot be returned. See more here RETURN POLICY

 We're sorry to hear that! Because all sales are final, we don't offer refunds on damaged items — only exchanges for the same item, and only for severe damage clearly incurred during shipping (minor imperfections won't qualify). Email support@moonlitsupply.com within 48 hours of delivery with your order number and clear photos of the damage, and we'll walk you through next steps.

Moonlit Risers is our loyalty rewards community built for cannabis consumers who believe in consuming better. We rise and grind different — and so do our members. Earn points with every purchase and engagement, unlock exclusive perks, and rise through our tier system the more you shop and engage with the Moonlit Supply community.

Simply sign up for our email list and you're automatically enrolled as a New Moon member — plus you'll receive 10% off selected items just for joining. Welcome to the community!

There are several ways to rise through the ranks:

• Sign up for email — 50 pts
• First purchase — 100 pts
• Leave a review — 25 pts
• Refer a friend — 75 pts
• Follow us on social media — 10 pts
• Birthday bonus — 25 pts

We have three tiers designed to reward your loyalty:

• 🌙 New Moon — Entry level, get 10% off selected items
• 🌒 Crescent — 100 points earned, unlock free shipping on your next order
• 🌕 Full Moon — 500 points earned, unlock exclusive member pricing + early access to new drops

Points are valid for 12 months from the date they are earned. We'll send you a reminder before they expire so you never miss out on your rewards.

Yes! Refer a friend to Moonlit Supply and earn 75 points when they make their first purchase. It's our way of thanking you for spreading the word and growing our community.